Support

Welcome to our support section. Please feel free to browse our Knowledge Base, or contact us by phone or email. Your inquiries are best dealt with through email. We will during the summer have limited resources for support and therefore the replies will need some more time. 

For warranty matters we recommend that you try to first contact your reseller before forwarding your questions to us.

Thank you.

Knowledge Base Articles

Articles Date
How often do I need to change the filters? 2009-07-16
One of my earphones is not as loud as the other. Why? 2009-06-10
Where can I buy Jays products? 2009-05-15
The sound comes and goes. What to do? 2009-05-14
My product appears to be broken, where should I turn to get assistance? 2009-05-14
How to fix sound issues with your earphones 2009-05-14
After listening to my earphones/headphones my ears hurt. Is this normal? 2009-05-14