How often do I need to change the filters?

Unlike many other brands, some of our earphones are bundled with exchangeable protective filters. This means that if you change them regularly the earphones will maintain its sound quality, despite the dust and dirt buildup that accumulates in all in-ear earphones over time.

There is no golden rule on how often you need to change the filters; some people might never need to do it while other might find it necessary to do it more often. However, as a rule of thumb, if you notice a sudden or gradual change in sound volume or sound characteristics you should change them.

If you love your earphones, change your filters and never use them without them!

The models below have filters that can be changed and those are included in the box. If your model is not in the list then the filters are not possible to change but you can try cleaning them with a tooth brush or similiar if audio problems.

j-JAYS NEW
s-JAYS 
d-JAYS
q-JAYS